Privacy Policy

Information We Collect

We may collect the following information when you interact with our website, social media, or services:

• Name
• Email address
• Phone number
• Business information
• Booking details
• Any information submitted through forms on our website, Facebook, or Instagram

How We Use Your Information

We use collected information to:

• Provide bookkeeping and advisory services
• Schedule and confirm appointments
• Send transactional notifications
• Respond to inquiries
• Improve our services
• Deliver relevant advertising on platforms like Facebook and Instagram

Lead Forms on Social Media

When you submit information through a lead form on Facebook or Instagram, your information is shared directly with us to provide the services you requested. This information is governed by this privacy policy.

SMS Communications

If you opt in to receive SMS messages from MBC Canada Inc., you may receive appointment confirmations, reminders, and service-related updates.

• Message frequency varies based on interaction.
• You may opt out at any time by replying STOP to any message.
• Message and data rates may apply.
• Mobile information will not be shared, sold, rented, or disclosed to third parties for marketing purposes.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Third-Party Advertising and Tracking

We use Meta (Facebook/Instagram) advertising tools, including the Meta Pixel, to deliver targeted ads and measure ad performance. Meta may collect information about your activity on our website through the Pixel to help us serve relevant ads and understand how people interact with our site. You can manage your Meta ad preferences at facebook.com/adpreferences.

We may also use Google Ads and similar platforms for advertising. These services may use cookies and tracking technologies to serve ads based on your prior visits to our website.

Cookies and Tracking

Our website may use cookies and tracking technologies to improve user experience, analyze website traffic, and measure advertising effectiveness. You can control cookie settings through your browser preferences.

Data Security

We implement reasonable administrative and technical safeguards to protect your information from unauthorized access, disclosure, or loss.

Data Retention

We retain personal information for as long as necessary to provide our services or as required by law. You may request deletion of your personal information at any time by contacting us.

User Rights

You may request access to, correction of, or deletion of your personal information by contacting us using the information below. We will respond to your request within 30 days.